2.The anesthesiology resident, who held my hand during the awake portions of my surgery, radiation therapist that play my playlist during treatment and administrative staff that makes me smile every time I walk into the hospital.
3.Golf, chess, classical-music performance, firefighting and anesthesiology are (in this sense) kind learning environments; tennis and jazz are less kind; emergency-room medicine, technological innovation and geopolitical forecasting are downright wicked - as is much of the rest of modern life.